Senior Manager, Information Technology

POSITION                    : SENIOR MANAGER, INFORMATION TECHNOLOGY
DIVISION                    : FINANCE
LOCATION                 : PUTRAJAYA

Major Responsibilities

  • Lead and manage the Information Technology (IT) Department to meet Department’s goals and development plans, as stipulated in approved Department’s Service Level Agreement (SLA) and annual Key Performance Indicators (KPI).
  • Deploy and implement IT services based on industry standard management practice frameworks.
  • Ensure all IT related purchase of software and hardware is cost effective.
  • Responsible for the planning and budgeting of IT resources
  • Participate in vendor contract negotiations for all new computer equipment and software purchased for the corporation.
  • Propose hardware/software solutions to accomplish the company’s business objectives.
  • To implement project management principles in deployment of projects, while regularly reporting on progress and service quality.
  • To keep abreast of developments in IT industry, to make recommendations and improvements to continuously enhance and develop department services and operations, while potentially reducing department’s capital and operational expenditure.
  • Provide strategic and expert technical advice on IT-related matters to continuously enhance and develop organizational and operations, while potentially lowering unit’s capital and operational costs.
  • Consult with management, administration, HODs, and user representatives to exchange information, present new approaches, and to discuss equipment/system changes.
  • Establish and direct the strategic and tactical goals, policies, and procedures for the information technology department.
  • Assess and anticipate technology projects and recommend appropriate action and resources.
  • Manage and develop internal and external relationships aligned with the organization goals.
  • Develop and implement a customer service platform to serve the organization in every aspect.
  • Effective and sustainable relations with relevant stakeholders (internal and external).
  • Continuously enforce, assess and improve existing IT Policies & Procedures
  • Continuously manage, monitor and mitigate IT-related risks as defined in the organizational Risk Register
  • Lead the development, implementation, and management of cybersecurity strategies, policies, and procedures to protect the organization’s digital assets and infrastructure.

Position Requirements

  • Possess Bachelor’s or Master’s Degree in Information Technology / Computer Science / Computer Engineering or related discipline, or demonstrated achievement in IT service management.
  • At least ten (10) years of working experience in IT industry.
  • Experience in Software Development, Database Design & Development, ICT Infrastructure implementation, administration, sourcing & operations, IT Asset Management, cybersecurity and SAP ECC6 – EHP4 or above
  • Demonstrate expert technical knowledge of ICT industry, current technologies and trends
  • Excellent leadership, organizational and management skills.
  • Highly motivated, committed and result oriented.
  • Demonstrated ability to prioritize workload and ensure timely delivery of projects and services.
  • Very good interpersonal, oral and written communication skills.
  • Core competencies required are effective stakeholder management, results driven, a team player and committed.